TradePro Privacy Policy
Last updated: January 15, 2024
Your Privacy Matters: TradePro is committed to protecting your privacy and handling your personal information with care.
Introduction
This Privacy Policy explains how TradePro collects, uses, protects, and shares information when you use our automated trading platform. We are committed to protecting your privacy and handling your personal information with care.
We implement enterprise-grade security measures to protect your personal and trading data at all times.
1. Information We Collect
1.1 Information You Provide to Us
| Data Type | Examples | Purpose |
|---|---|---|
| Account Information | Name, email address, phone number, password | Account creation and authentication |
| Trading Configuration | TWS IP address, Client ID, API settings | System setup and connectivity |
| Communication Data | Support emails, chat messages, feedback | Customer support and service improvement |
| Payment Information | Billing address, payment method details | Subscription processing (processed by third parties) |
1.2 Information We Collect Automatically
- System Logs:Connection attempts, order executions, error messages
- Usage Data:Login times, feature usage, system performance metrics
- Technical Information:IP addresses, browser type, device information
- Webhook Data:Trading signals received from TradingView (temporarily processed)
1.3 Information We DO NOT Collect
We Never Collect:
- Your Interactive Brokers login credentials
- Your account balances or financial details
- Your trading strategies or proprietary algorithms
- Personal financial information beyond what's necessary for our service
Your Consent
By using our automated trading services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. You also acknowledge that you have read and understood our data handling practices and your privacy rights.
Contact Us About Privacy
TradePro Privacy Team
Email: info@tradepro.dev
We typically respond to privacy inquiries within 48 hours.